Home | Legal Info
Legal Info

Terms and Conditions of Website Use

Conditions of Access Access to the Site is free, but personal details are required to make villa bookings. By submitting your personal details, you agree to comply with Serendipity’s terms and conditions and Privacy Policy Statement. These will prevail over any other terms or conditions contained or referred to in any other document and all such other terms and conditions are expressly excluded.

Copyright and Trademark Notice All content, including but not limited to trademarks and taglines identifying our (or our affiliates') graphics, images, content, button icons, and service names are solely our property, that of our operating companies, writers or others. All content on this Site is protected by national and international copyright laws and treaties. Nothing on this Site should be construed as granting a licence or right to use any trademark displayed on this Site, without the written permission of the trademark owner.
Other than browsing and using the Site for its intended purpose, you may not in any way duplicate, distribute, modify, remove, delete, add to, publish, transmit, or in any way exploit any of the content of this Site, in part or in whole, except when expressly authorised in writing by us.
You may not use our logo for any purpose whatsoever, unless the intended use of the logo is to promote the services of this Site and has been approved by us in writing. We reserve the right to seek all remedies available in law, in equity or under international copyright laws for violations of these legal terms and conditions, including the right to block access from a particular internet address to the Site.

Limitation of Liability The Site is provided on an 'as is' and 'as available' basis. Serendipity makes no representations or warranties, and hereby excludes all warranties, express or implied, as to the quality, accuracy, feasibility or credibility of the content of the Site, the services available on or through the Site, or of any goods offered on the Site. Moreover, Serendipity accepts no liability for any virus or any other type of electronic infection that may be transferred through the Site. Under no circumstance will we be liable for any loss or damage caused by a user's reliance on information obtained through this Site.
You agree as the user that the use of, or reliance upon, any of the content of the Site, and in particular any content recommending any hotel, product or service, is done entirely at your risk. The following provisions set out Serendipity's entire liability (including any liability for the acts and omissions of its employees and agents) to you in respect of:

1. Any breach of its contractual obligations arising under the terms and conditions; and
1.1. Any representation, statement or tortious act or omission, including negligence arising under or in connection with the terms and conditions; AND YOUR ATTENTION IS IN PARTICULAR DRAWN TO THE PROVISIONS OF THIS SECTION.
2. Any act or omission on the part of Serendipity falling within Clause 1 (above) shall, for the purposes of this section, be known as an 'Event of Default'.
3. Serendipity's liability to you for death or injury resulting from its own or that of its employees' negligence shall not be limited.
4. Subject to the provisions of Clause 3 (above), TI's entire liability in respect of any Event of Default shall be limited to damages of an amount equal to any fee paid by you pursuant to these terms and conditions.
5. Subject to Clause 3 (above), Serendipity shall not be liable to you in respect of any Event of Default for:
5.1. Loss of profits, business, contracts, revenues, anticipated savings or goodwill; or
5.2. Any type of special, indirect or consequential loss (including loss or damage suffered by you as a result of an action brought by a third party) even if such loss was reasonably foreseeable, or Serendipity had been advised of the possibility of you incurring the same; or
5.3. For any increased costs or expenses.
6. Moreover, Serendipity accepts no liability for any virus or any other type of electronic infection that may be transferred through the Site.
7. If a number of Events of Default give rise substantially to the same loss, then they shall be regarded as giving rise to only one claim under the terms and conditions.
8. Nothing in this section shall confer any right or remedy upon you to which it would not otherwise be legally entitled.
9. Serendipity will not be held liable to any third party in respect of any tortious act or omission including negligence resulting from the terms and conditions for:
9.1. Loss of profits, business, contracts, revenues, anticipated savings or goodwill; or
9.2. Any type of special indirect or consequential loss suffered by a third party even if such loss was reasonably foreseeable.

Other Sites Serendipity links out to a number of other websites. While we try wherever possible to make sure that these are the sort of sites we’d like to be associated with, we obviously can’t control and are not responsible for the privacy practices or content of these other websites, and therefore cannot accept any liability for their content or fitness for use.

General  Serendipity does not assume any responsibility for failures or technical defects which occur due to events outside of its control. The exclusion of any user or any Content provided by a user or any delay, forbearance or indulgence by Serendipity in exercising any right, power or remedy available to it shall not be deemed to be a waiver of that right and shall not preclude Serendipity exercising that right at any subsequent time or on any subsequent occasion.

Severability  If at any time any provision of these terms and conditions are or become invalid or illegal in any respect, such provision shall be deemed to be severed from these terms and conditions but the validity, legality and enforceability of the remaining provisions of these terms and conditions shall not be affected or impaired. These terms and conditions are governed by and interpreted according to English law, and you and Serendipity irrevocably agree that the English courts are to have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms and conditions. The facts, views and any other content presented on this site have not always been reviewed or approved by Serendipity. Any view or opinion is that of the author and does not necessarily represent the views or opinions of Serendipity and should not be attributed to Serendipity.


Privacy Statement & Security Serendipity Villas is registered in the UK as “Serendipity Villas Limited” and referred to in this Privacy Statement as "Serendipity Villas".  Serendipity Villas respects your privacy and are committed to protecting any personal information that you share with us. Below is our privacy policy that applies to www.serendipityvillas.com and/or any website (referred to in this Privacy Statement as the "Site") owned, operated, licensed or controlled by Serendipity Villas. By using this Site or communicating via telephone or otherwise with Serendipity Villas, you are accepting the practices described in this Privacy Policy.

Information Collection When you browse the Site and have not registered for any online service from Serendipity Villas, you browse anonymously. Personal Information ("Personal Information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains including, but not limited to, a first and last name, E-mail address, a home, postal or other physical address, or other contact information) is not collected as you browse. Serendipity Villas do, however, use "cookies," "client variables" and "session variables" to collect information about how the Site and server are used and to recognise you as an Serendipity Villas online service user when you re-enter our Site.  Information, such as the server your computer is logged onto, your browser type, and whether you entered the Site via a Website or E-mail hyperlink, is collected and tracked in aggregate. This information is used for the purpose of measuring response rates to Web page and E-mail hyperlinks as well as overall Site activity and performance.
When you register for or request any Site service, you may be asked to provide us with Personal Information which is used to enhance your Site experience, expedite communications, allow you to receive electronic/postal mailings from Serendipity Villas, or to be contacted as requested. We may also use this Personal Information in aggregate to generate market research reports.


IP Addresses Serendipity Villas collect the IP addresses used to access our Site and the dates and times of access. This information is used to analyse trends, administer the Site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not personally linked to identifiable information.


Registration For Online Products & Services  In order to provide you with a particular Site product or service, we may request that you voluntarily supply us with Personal Information for purposes such as correspondence, Site registration, submitting an application or booking request, requesting product descriptions, or participating in Site surveys and/or contests. If you are known to us as a registered user of the Serendipity Villas Site, we may combine information about your use of Site products or services with certain other online and offline information we have about you as an Serendipity Villas customer as well as information available from external sources in order to customise your Site experience and present you with relevant online and offline communications.

Information Use  We may use Personal Information you have given us within our group of companies to, for example, provide a service, ensure proper booking, and inform you about products and services. If you have provided your E-mail address to us, we may send you E-mail. These E-mails may be based on Personal Information you provided in your initial transaction with us, in surveys both online and offline, as well as available from external sources. These E-mails come directly from Serendipity Villas. You can opt-out from receiving E-mail from Serendipity Villas as described below in the section, "Declining E-mail." When we send you E-mail, we may use your E-mail address to identify information about your receipt of the E-mail, including whether the communication was opened, how many times it was viewed and whether you clicked on an embedded hyperlink to reach a particular product or service. This information is used to measure response rates to E-mail communications as well as enhance your Site experience. Information you supply to us will not be passed to any third party. We may share Personal Information with law enforcement agencies in the event of a criminal investigation or suspected illegal activity.

Forward/E-Mail This Page  Site users can choose to request that a Site Web page be sent electronically to another person. When you elect to do this, you will be required to enter your E-mail address and name, the receiver's E-mail address and name, a subject line, and a text message that will go to the receiver. This will generate a preformatted E-mail message that will go from you to the receiver's mailbox with your message embedded in the text of the E-mail. Forward/E-Mail This Page is completely voluntary and you will therefore have a choice whether or not to disclose the required information.

Online Surveys  We value opinions and comments from customers of Serendipity Villas, and you may have the opportunity to give us your feedback through Site surveys. In conducting these surveys, we may ask for your Personal Information so that we can appropriately identify you. Survey and Personal Information collected will be aggregated and used to make improvements to the Site and improve Serendipity Villas products and services. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose the required information.

Declining E-Mail Serendipity Villas provides our agents with a means to decline receiving marketing information by E-mail. At any time, you may request to discontinue receiving marketing E-mail from Serendipity Villas by following the opt-out instructions included within any Serendipity Villas marketing E-mail, and informing us of your preference.

Customer Information If you would like information about your account, you believe that Serendipity Villas have not complied with this Privacy Policy with respect to your Personal Information, or you have other related inquiries or concerns, you may email us at
 In your email, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the Serendipity Villas’ Privacy Policy has not been complied with. Serendipity Villas will investigate your enquiry or concern promptly.

Any Questions? We hope we’ve answered any questions you may have had about the terms and conditions and privacy statement of using the Serendipity site. If there’s anything else you’re unsure about, though, please don’t hesitate to email us: