The word derives from 'Serendip', an old name for Ceylon (modern Sri Lanka), and points to the act of discovering something delightful when you are least expecting it.
In our twenty years of luxury hotel and villa experience we have worked to establish the formula of a flawless experience. Serendipity Villas redefines the villa rental process and offers something unrivalled and unparalelled.
Exceeding your expectations is our minimum guarantee.
We know that each place you travel to has hidden gems and unexplored corners waiting to be discovered. Our on-the-ground teams spend their days unlocking the secrets of our destinations and unearthing inconspicuous local finds.
Our aim is to surprise, delight and enhance your perceptions of luxury with new experiences.
With Serendipity your local contact will never be a faceless name and number. Instead, your personal concierge will work round the clock to make the impossible happen and ensure every moment counts.
Our team are carefully chosen for their professionalism, ability to source the very best, knowledge and understanding of the region and acute attention to detail.
A common problem, which we chose to focus on from the outset, is the discrepancy between idyllic descriptions and photographs and the reality of the product on arrival. Our pictures are recent and we provide a spectrum of imagery so nothing is left to the imagination.
Our representatives regularly check that standards are preserved to the highest level. In the same way as clients would trust in the quality of a beautiful suite at a top hotel, so we aim to provide a flawless experience from arrival to departure at each of our villas.
We have a commitment to you. We are confident in the quality of our portfolio and the high standard of service we provide. With this in mind, we offer a policy to refund 5% of the value of your booking if any of the main following amenities are unavailable for more than 24 hours;
- Entertainment System
- Swimming Pool
- Serendipity Welcome Package
SERENDIPITY WELCOME PACKAGE
With our welcome package there is no need to worry about the basic essentials. On arrival, you will find complimentary mineral water, soft drinks, and juices in the fridge and a selection of the finest local food. Of course, fresh fruits and chilled champagne are part of the Serendipity Villas welcome package essentials.
For further information, please contact us